Launch
Live on the date in your contract, with your team trained.
One day, on a date agreed weeks earlier
What actually happens
It goes live on the agreed date
The date is in the contract, not in an email. We build towards it in stages so it is never in doubt in the last week.
Your team gets trained
Two sessions and a written guide. Nobody needs to understand how it works, only what it does and when to step in. It is usually shorter than people expect.
You get every login
Every account, every password, everything. It is registered in your name and it stays that way whether or not you keep working with us.
A system answering real customers, a trained team, written guides, and every credential in your hands.
- An hour of your front desk team's time, twice
- Someone to be the point of contact on the day
What if it goes wrong on day one?
We are watching it on launch day and for the days after, and anything that stops working gets same day attention. Your team can also switch it off entirely at any point, which almost never happens but matters that it is possible.
All six steps start with the same thirty minutes.
Free, nothing to sign, and you keep the plan whether or not you work with us.