Services: the Operations Team

An Operations Team for your business.

A team of AI helpers that answers, follows up, does the admin and reports back. Built around how you already work.

  • You choose what goes out on its own. Anything important waits for you.
  • Connected to the tools you already use, set up in your name.

Sample command centre. The numbers and tasks are made up.

How it fits together

One system, five helpers.

Messages come in. Work gets done in your tools. You approve what matters, and get a report each month.

Messages from WhatsApp, email, your website and the phone flow into five helpers: Answers, Follow-ups, Admin, Reports and Research. Their work goes into your CRM, diary, store and accounts, past you for approval, and comes out as a monthly report.Comes inYour toolsEach monthYour Operations TeamWhatsAppEmailWebsitePhoneAnswersFollow-upsAdminReportsResearchCRMDiaryStoreAccountsYou approveMonthlyreportMessages from WhatsApp, email, your website and the phone flow into five helpers: Answers, Follow-ups, Admin, Reports and Research. Their work goes into your CRM, diary, store and accounts, past you for approval, and comes out as a monthly report.Comes inWhatsAppEmailWebsitePhoneAnswersAdminReportsResearchFollow-upsYour toolsCRMDiaryStoreAccountsYou approveMonthly report

Four jobs first, plus Research when you need it.

  • Answers and Follow-upsEvery message gets a reply. Quiet leads get a polite nudge.
  • Admin and ResearchBookings, records and look-ups, done in the tools you already use.
  • ReportsWhat came in, how fast it was answered and what to fix next.

Every build is custom.

Twelve parts we use most. We put them together around how you run.

04 Websites

A website that brings in enquiries. Then answers them.

We design and build premium websites for owner-led businesses. The enquiry assistant, booking and follow-ups are built in from the first day.

How it works
The same studio website on a phone, built by Verdance, with the name hidden
The full home page of a luxury home design and build studio's website, built by Verdance, with the name hidden

The same site on a laptop.

  • Made for a phone first.

    Most of your buyers will see it on one. It loads fast and reads well at arm's length.

  • Every form goes somewhere.

    Enquiries land in your inbox and your customer records, and get a reply within 60 seconds.

  • Written for your buyers.

    Plain words about what you do, in your voice, set out so people can find you on Google.

  • Yours to keep.

    The domain, the content and the accounts are in your business's name.

A luxury home design and build studio in South Africa. Website and project brief form, built by Verdance. Name hidden at the client's request.

Talk to us about your website

You are on one of ours too.

Works with anything you already use

And most other apps. If it has an API (a way for apps to talk), we can connect it.

  • WhatsApp
  • Gmail
  • Google Workspace
  • Google Calendar
  • Microsoft 365
  • Outlook
  • Shopify
  • WooCommerce
  • Wix
  • WordPress
  • Instagram
  • Facebook
  • Google Ads
  • HubSpot
  • GoHighLevel
  • Calendly
  • Stripe
  • PayFast
  • Yoco
  • Xero
  • Sage
  • QuickBooks
  • Slack
  • Microsoft Teams
  • Mailchimp
  • Zoho
  • Notion
  • Airtable
  • Zapier
  • Make

06 Ask

Ask your business anything.

Ask in plain words. Get the answer from your own store, inbox and diary.

  • Answers from your own systems. Your accounts, your store and your inbox. Not guesses.
  • It acts, not just answers. It drafts the follow-up and chases the invoice, and waits for your yes.
  • Private to your team. Set up in your accounts, for the people you choose.
NNorthvale ActiveConnected to your toolsAsk

Sample business, sample numbers

How did we do this month?

Answer

October so far: R482,000 in sales, up 12% on September.

Sales by monthThis month
Jul: R396,000, Aug: R412,000, Sep: R430,000, Oct: R482,000
FromShopify

Tap a question

Sample questions and answers.

Not sure where to start? We'll help you pick.

A free 30-minute call. We look at how enquiries reach you today and show you what we would build first.