Privacy Policy

1. Information We Collect

Verdance Systems AI collects the following types of information:

• Personal Details: Name, email, phone number, business name
• Usage Data: IP address, browser type, device information, interaction logs
• Conversation Data: Data exchanged between users and AI agents for lead qualification and support
• Payment Information: Collected securely via Stripe (we do not store credit card information)
• Cookies & Tracking Technologies: Analytics, user behavior tracking, session management

2. How We Use Your Information

We use your data to:

• Provide and deliver our AI automation services
• Personalize and optimize your user experience
• Process payments and manage billing
• Communicate service updates, support responses, and marketing materials (with your consent)
• Prevent fraud, abuse, and improve security
• Analyze and improve system performance and AI capabilities

3. Data Protection & Security

We use industry-standard security measures to protect your data, including:

• Encryption of data in transit (SSL/TLS)
• Secure storage on reliable cloud infrastructure
• Access control and authentication protocols
• Regular security audits and monitoring

While we take reasonable measures to protect your data, no system is 100% secure. Users are advised to use strong passwords and secure their accounts.

4. International Data Transfers

Your information may be transferred to and processed in countries outside your home country. These transfers comply with GDPR and POPIA requirements, ensuring appropriate safeguards are in place.

5. Cookies and Tracking Technologies

We use cookies to:

• Track user behavior for analytics (Google Analytics, Plausible)
• Enable session management and chatbot functionality
• Improve marketing targeting (only with consent)

You may disable cookies in your browser settings, but this may limit your access to certain features.

6. Your Rights (GDPR & POPIA)

Depending on your location, you may have the following rights:

• Access your personal data and request a copy
• Correct inaccurate or incomplete information
• Request deletion of your data (right to be forgotten)
• Opt out of marketing communications
• Restrict or object to data processing
• Request data portability

To exercise any of these rights, contact us at support@verdancesystemsai.com.

7. Policy Updates

This Privacy Policy may be updated periodically. Significant changes will be communicated via email or through our website. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please reach out: