Stellenbosch · Western Cape

Every Stellenbosch enquiry answered, day or night.

We build the thing that answers your phone, replies to your messages and books Stellenbosch customers into your calendar. Wine estates here sell tastings, functions, weddings and stays, and all of it arrives in the same inbox.

Remote first · fixed quote after your free Operations Map

The local pattern

What we see in Stellenbosch.

An estate fields wedding and function enquiries next to tasting bookings and overnight stays, often from overseas guests writing in the middle of our night. Harvest and the summer wedding season land at the same time, exactly when the coordinator has the least time to reply. Couples and planners often ask several venues at once, so the first useful reply tends to win the viewing.

Built for

  • Wine estates with venues and stays
  • Wedding and function venues
  • Restaurants and tasting rooms
  • Boutique hotels and guest houses

What changes

The same enquiries, answered first.

Wedding and function enquiries arriving overnight, answered a full day later.

Time to answer a new enquiryhours, or the next daywithin 60 secondsimproved from hours, or the next day to within 60 seconds
Enquiries after closing timego to voicemailanswered and bookedimproved from go to voicemail to answered and booked
Follow-ups on every leadone, when there's timeuntil they replyimproved from one, when there's time to until they reply
Google review requestshit and missafter every jobimproved from hit and miss to after every job

Every enquiry gets a reply within 60 seconds, day or night. The rest is measured against your own numbers from the Operations Map.

Free Operations Map · 30 minutes

Thirty minutes, and the plan is yours either way.

  • Where your team's hours go
  • How long customers wait for a reply
  • A written plan: what we build first, and what it should return

Free · 30 minutes · nothing to sign