Landscaping, plumbing, electrical and home services · South Africa
You were on a job when they called.By lunch, they had booked someone else.
We set up a system that texts back every missed call and replies to every enquiry within 5 minutes, day or night. It gets the details, follows up every quote you send, and books the job into your diary. You keep your hands on the work.
Trades 5-Minute Enquiry Engine · fixed quote after your free pre-audit
The leak
10:22. You are on a job. The phone rings.
10:22
A customer calls. Your hands are full.
You are under a sink or up a ladder. Nobody can answer every call, and nobody should have to.
10:23
It rings out. They call the next number.
Most people do not leave a voicemail. Whoever answers first usually gets the job.
10:22 · with Verdance
Same call. A text lands in seconds.
Your phone still rings out, but the caller gets a message from your business straight away asking what they need.
10:26
Quote visit booked. You never put the spanner down.
It takes the details, asks for photos and books a time from your diary. You see it at your next break.
Sample, on the customer's phone
What changes
The same enquiries. Answered first.
Where enquiries slip today, and what happens instead once the system is live.
Every enquiry gets a reply within 5 minutes, day or night. The rest is measured against your own baseline.
How it works
Three steps. You show up.
- 01
Pre-audit
A 30-minute call. We look at how many calls and enquiries you get, how many go unanswered, and what happens to the quotes you send.
- 02
We set it up on your number
Your phone, website and WhatsApp feed into one reply system that knows your services, areas and call-out rules. Your diary is connected.
- 03
It replies, chases and books
Missed calls get a text within 5 minutes. Enquiries get the details taken. Quotes are followed up until the customer says yes or no. Jobs land in your diary, and review requests go out when the work is done.
What is included
The Trades 5-Minute Enquiry Engine, in full.
Missed-call text-back
Every missed call gets a text within 5 minutes, so the customer does not ring the next name.
5-minute replies on every channel
Website, WhatsApp and Facebook messages, day or night.
Details taken for you
Address, photos, what needs doing and how urgent it is, before you call back.
Quote follow-up
Every quote is followed up on a schedule until the customer replies. It stops the moment they do.
Jobs in the diary
Site visits and jobs booked into your calendar with reminders for the customer.
Review requests
A Google review request after every finished job.
Your numbers
What missed calls cost your business
Four numbers about your business. Nothing is sent anywhere.
Phone, WhatsApp, website and Facebook together.
On a job, driving, after hours. Your phone's call log is the honest source.
Out of people who actually reach you, the share that becomes a job.
The typical job, not the biggest one.
- missed or late a month
- 12
- jobs a month
- 3.6
- Starting values are examples, not averages. Use your own.
- It does not count quotes that go cold after you send them, which the follow-up also covers.
- Your pre-audit replaces these guesses with your real numbers.
Investment
A fixed price, after one call.
Trades vary a lot, from a one-van business to a team with several crews. We quote a fixed setup and monthly fee after the pre-audit, in writing, before any work starts.
Trades 5-Minute Enquiry Engine
After one call- Investment
- Fixed quote
- Quoted after
- Your free pre-audit
- Surprises
- None, agreed in writing
Includes missed-call text-back, 5-minute replies, quote follow-up, diary booking and review requests.
Book your pre-auditThe price on the quote is the price you pay.
The guarantee
Fixed price. Fixed launch date.
Full ownership.
The price is agreed in writing before any work begins, and it does not change.
Your go-live date is part of the agreement, with visible progress every week.
The number, the accounts and the customer records are set up in your name from day one.
These three terms are written into every agreement we sign.
Get your free Operations MapBuilt and run by Daniel Bouwer, in South Africa.
Running today at a South African luxury home design and build studio: website, WhatsApp AI concierge, CRM pipeline and quote generator.
Questions
Asked before booking.
Thirty minutes on a video call with Daniel. We look at where your enquiries come from, how fast they are answered today, and what that is likely costing you. If it is a fit, we agree a 7-day audit that sets the baseline the guarantee is measured against. If it is not a fit, we say so.
No. We work with the number your customers already have. We confirm the simplest way to connect it on the pre-audit.
Only if you want it to, and only the prices you give it, like a call-out fee. Anything that needs you to look at the job goes to you with the details already taken.
No. We set it up and run it. You get the booked jobs in your diary and a text when something needs you.
You do. The accounts, the number, the messages and the customer records sit in your name. If we stop working together, it keeps running and stays yours.
Still deciding? Ask on WhatsApp →
Pre-audit · 30 minutes · no cost
Find out how many calls you are missing.
- Your reply times, channel by channel
- What slow replies are likely costing you, in real money
- Whether the offer fits, and a fixed quote if it does
Free · nothing to sign · fixed quote after