06 · Follow-up & Nurture

Never lose a lead to — silence.

Missed-call text-back, lead reactivation, long-term nurture, and friendly re-engagement that brings customers back.

Live · See it in motion

What it looks like — running.

Missed-Call Text-Back · Instant recovery
9:42•••87%
Missed call
+27 83 •••• 412
just now · went to voicemail
Most callers never call back
T+00s
Call comes in, goes to voicemail.
A potential customer just hit your voicemail. Most never call back.
T+05s
Mia texts them back.
A friendly, on-brand SMS within 5 seconds. No human required.
T+42s
Conversation continues. They book.
They reply, the AI replies. They walk into your business instead of a competitor's.
Lead Reactivation · Waking up your old database
218 dormant leads
J
James Pillay
Boiler service
Lost · 4 mo
A
Anna Bekker
Boiler service
Stale · 90 days
M
Mike Davies
Quote visit
No-show · 2 mo
L
Lerato Mokoena
Rewire
Quote · 3 mo
J
Jess Lourens
Boiler service
Cold · 6 mo
M
Maya Reddy
Callback
Lost · 5 mo
This week
0 of 218 dormant leads reactivated · 4 bookings
£2,480 recovered
What you get · 7 sub-products

Everything inside — unpacked.

01

Missed-Call Text-Back

Instantly texts back every missed call so the customer books instead of calling a competitor.

How it works
  • We connect your business number
  • Each missed call triggers an SMS in seconds
  • Conversation continues with AI + books
02

Lead Reactivation

Re-engages old leads in your CRM with a friendly message tuned to your brand.

How it works
  • Import dormant leads (60d+, 90d+, 180d+)
  • AI sends personalised reach-out
  • Replies route through qualifier → booking
03

Re-engagement

Short, smart re-engagement nudges for cold contacts.

How it works
  • Triggered on inactivity + lifecycle events
  • AI writes in your voice
  • Click-to-book CTA in every message
04

Re-booking

Past customers get a friendly reminder at the right interval (e.g. 6w for a salon).

How it works
  • Configure interval per service
  • Personalised SMS or WhatsApp goes out
  • One tap to re-book
05

Long-Term Nurture

Multi-month sequences for leads that aren't ready yet.

How it works
  • We map content + offer waterfall
  • AI personalises per segment
  • Sequences pause when a booking happens
06

Newsletters

Branded monthly newsletters drafted by AI in your voice.

How it works
  • Define topics + cadence
  • AI drafts, you approve in one click
  • Sent + reporting in dashboard
07

Post-Call Messenger

After every voice call, AI sends a recap + next-step SMS.

How it works
  • Transcript runs through your AI
  • Recap + CTA SMS drafted automatically
  • Sent within 60 seconds of hang-up
Why this matters

The money is in the follow-up. Most businesses follow up once — winners follow up seven times.

The outcome

Revenue you would have lost — recovered, weekly, on autopilot.

Free consult · No obligation

Let's map out what we'd build for you.

Start with a free consult. We'll show you exactly where you're losing customers and what we'd build to fix it — then you decide.